SkipFull7Layer Support | Support Services
Running Data Center Operations on a 24/7/365 basis is demanding and requires many capabilities that a standard IT department may not have. OnRamp's enterprise team has a unique set of capabilities that spans all aspects of Data Center Operations, up to and including the application layer. With our experience in application development, software/hardware configuration and system management, customers often use OnRamp as an extension of their IT department, ensuring that every need is filled and every contingency addressed.
Choosing a Data Center partner with that level of experience and support, you can feel secure in knowing that OnRamp is your on-site partner, for anything from routine tasks to more complex, time-sensitive emergencies.
Below is a representative sample of the breadth and depth of the services available from our Full7Layer Support team. For specific compatibility with your IT infrastructure, please consult our sales department at 512-322-9200 or sales@onr.com.
- System Administration
- Remote Hands
- Customer Installations
- Racking/Stacking, Configuration and Connection Equipment
- Configuration, Maintenance and/or Repair of Hardware
- Diagnosis, Troubleshooting and/or Resolution of Hardware Issues
- Shipping/Receiving of Parts, Servers, Gear
- Secure Server Services, 40, 56 or 128-bit Encryption (options available for use with your equipment)
- Changing Back-Up Tapes and Offsite Storage
- Archiving Back-Up Service to Tape with Offsite Storage
- Windows/Linux/Unix OS Assistance
- LAMP Stack Application Assistance
- Cable Management and Grooming
- Labeling and Documentation of Hardware and Systems
- Custom Specialty Cable Creation and Connection
- Data Destruction
- Equipment Recycling
- Consultative Services for Architecture of Hardware, Network and/or Application Infrastructure
- Virtualization Consulting
- Facilitated Support Between Customer and Hardware Provider
