Policies

It is important that our customers adhere to these policies.



Acceptable Use Policy


Changes to the Acceptable Use Policy

This Acceptable Use Policy is subject to change without notice. A current copy will always be available to you upon request.

Unacceptable Use Policy

It is unacceptable to use OnRamp to gain unauthorized access to computers, networks or network resources.

It is unacceptable to use OnRamp to disrupt or interfere with computers or networks accessible to the Internet.  This includes the propagation of viruses or worms and the act of mail bombing other networks.

OnRamp’s services may only be used for lawful purposes. Transmission of any material in violation of any U.S. or state regulation is prohibited.  This includes, but is not limited to: copyrighted material, threatening or obscene material, or material protected by trade secret.  By subscribing to OnRamp, you agree to indemnify and hold harmless OnRamp from any claims resulting from your use of this service which damages you or another party.

It is unacceptable, and unlawful in many areas of the United States to use OnRamp to send Unsolicited Commercial E-mail, otherwise known as “SPAM”.

OnRamp reserves the right to terminate any account being used to perform unacceptable or unlawful activities.

Terms of Agreement

OnRamp Access, LLC does not make any express or implied warranty including, without limitation, implied warranties of merchantability and fitness for a particular purpose of any software or documentation.  OnRamp Access, LLC accepts no liability for lost or corrupted data, or software, or for other indirect, incidental, special or consequential damages.  Additionally, OnRamp Access, LLC takes no responsibility for any damages suffered by you including, but not limited to, loss of data from delays, non-deliveries, misdeliveries, or service interruptions caused by OnRamp Access, LLC’s own negligence or your errors and/or omissions.

OnRamp Access, LLC does not make any express or implied warranty including, without limitation, implied warranties of merchantability and fitness for a particular purpose of any information, service or products offered on the Internet.

Although OnRamp Access, LLC endeavors to make access to the Internet safe for its subscribers, OnRamp Access, LLC accepts no liability for damages as a result of access to the Internet.  Each subscriber is responsible for appropriate safety measures when interacting with the Internet including, but not limited to, scanning all downloaded files for viruses, guarding passwords, and protecting minors from inappropriate communication.  Although users can obtain information on standard safety measures from OnRamp Access, LLC’s support personnel, OnRamp Access, LLC in no way warranties, or accepts liability for such information.

OnRamp Access, LLC offers Virus Scanned E-mail in conjunction with some of its services.  OnRamp Access, LLC uses the world’s leading Virus Scanning software with regularly updated signature files to offer the best available protection from discovered and undiscovered e-mail viruses.  However, OnRamp Access, LLC makes no express or implied warranty that e-mail accessed through OnRamp Access, LLC’s Virus Scanned E-mail will not in fact contain E-mail viruses that have defeated OnRamp Access, LLC’s virus scanning technology.  Additionally, customers who use OnRamp Access, LLC’s Virus Scanned E-mail are still vulnerable to viruses from other sources such as disks, or downloaded files from web pages.  Therefore, the Customer should maintain other Virus scanning technology for their computer.

OnRamp Access, LLC will make every reasonable effort to maintain the confidentiality of subscriber’s electronic mail.  However, because of technological limitations, OnRamp Access, LLC cannot guarantee such confidentiality.  Additionally, OnRamp Access, LLC will cooperate with any law enforcement agency that has obtained proper legal authority to view subscriber’s email, and will respond to other legal process as provided by law.

OnRamp Access, LLC’s services may only be used for lawful purposes.  Transmission of any material in violation of any U.S. or state regulation is prohibited.  This includes, but is not limited to: copyrighted material, threatening or obscene material or material protected by trade secret.  You agree to indemnify and hold harmless OnRamp Access, LLC from any claims resulting from your use of this service, which damages you or another party.  At our discretion, we may revoke your access for inappropriate usage.

OnRamp Access, LLC reserves this right to cancel this service and reimburse you with any unused fees where appropriate on a pro-rated basis.

You may cancel a month to month account at any time by letter.  You will still be responsible for any fees incurred up to the date of termination of this service.  Additionally, any fees collected in advance for the current month’s service are non-refundable. You may also cancel an account with a term contract at any time by letter.  You will remain liable for recurring charges for the balance of the term outlined in the contract.


Child Protection Policy


Child Protection Policy

Below, please find several software links to help filter objectionable material from the Internet. OnRamp’s position on filtering software is that it is a good tool that a parent can use as part of a comprehensive effort to prevent their children from obtaining objectionable material. Please be warned that a concerted effort to obtain such material by your child could very well defeat this software. OnRamp suggests that parents actively participate when their children are interacting with the Internet. If you have any questions or concerns regarding this subject, please do not hesitate to contact OnRamp’s technical support team at support@onr.com.

Please Note:

OnRamp does not support any of the software listed on this page.  For technical support, please see the corresponding web pages.  Many of the software listed are shareware.  Please support the shareware principal by sending in your registration fees for any shareware you use regularly.

If you have a link that you think should be added to this list, email webmaster@onr.com.

Cyberpatrol

Cybersitter

SafeSurf

NetNanny


Digital Millennium Copyright Act


Digital Millennium Copyright Act

Amended Interim Designation of Agent to Receive Notification of Claimed Infringement

Full Legal Name of Service Provider: OnRamp Access LLC

Alternative Name(s) of Service Provider (including all names under which the service provider is doing business) : none

Address of Service Provider: 2916 Montopolis Dr. Suite 300 Austin, TX 78741

Name of Agent Designated to Receive Notification of Claimed Infringement: Ryan L. Robinson

Full Address of Designated Agent to which Notification Should be Sent (a P.O. Box or similar designation is not acceptable except where it is the only address that can be used in the geographic location): 2916 Montopolis Dr. Suite 300 Austin, TX 78741

Telephone Number of Designated Agent:  (512) 322-9200

Facsimile Number of Designated Agent:  (512) 476-2878

Email Address of Designated Agent:  networking@staff.onr.com

Identify the Interim Designation to be Amended, by Service Provider Name and Filing Date, so that it may be Readily Located in the Directory Maintained by the Copyright Office: OnRamp Access, LLC Dated: Apr. 18, 2012

Signature of Officer or Representative of the Designating Service Provider:

______________________________________

 

Date:__________________________

Typed or Printed Name and Title: Lucas Braun, CEO

Note: This Amended Interim Designation Must be Accompanied by a $20 Filing Fee Made Payable to the Register of Copyrights.


Privacy Policy


Privacy Policy

We Do Not Sell Our Customers’ Information to Marketers

OnRamp wants to protect your privacy, while giving you the most benefit from your OnRamp Membership.  We’ve described below our policies concerning collection, use, and protection of personal information we acquire online.

Our site contains links to sites operated by third parties.  Each company has its own privacy policies and practices, and OnRamp is not responsible for the privacy practices or content of third party web sites.  Please read these third party policies and use your own judgment when visiting these sites.

We may modify this Privacy Policy from time to time by posting a revised policy.  Any changes we make will be effective from the date shown as the Effective Date.  However, so that our policy applies uniformly to all Members, the Privacy Policy as modified will apply to Personal Data without regard to whether it was collected before or after such Effective Date.

Personal Information

When you register as an OnRamp Member, you will provide to us contact information (e.g., your name, billing and shipping addresses, and email address) and billing information (e.g., a credit card number).  In addition, when you register as a Member, you will choose a password.

Information you decide to publish on the Internet. You may supply additional information about yourself in your online activities.  For instance, you may publish your own web page or participate in on-line chat rooms.  You have decided to make this information publicly available on the Internet.  Information you voluntarily publish is not subject to this privacy policy.

Communications With Us

You may contact us from time to time regarding matters related to your Membership and the services we provide.  If you contact us by phone, email, or snail mail, we may keep a record of our communications with you, and use the information you provide so that we can respond to your inquiry.

Security

Our sites have security measures in place to protect the loss, misuse, and alteration of the information under our control.  We use commercial industry-standard methods to protect your information from unauthorized access.  Among other techniques, we store such information on a computer behind our “firewall” in a secure location. Of course, there is no such thing as perfect security, and whatever the level of security, it is always possible that security breaches could occur.  OnRamp is not responsible for damages caused by the intentional wrongful actions of others that result in a breach of security.

Special Circumstances

OnRamp may be required by law enforcement agencies or judicial authorities to provide personal data on individual users.  In matters involving a danger to personal or public safety, OnRamp may voluntarily share personal data with appropriate governmental authorities.  In circumstances involving a breach of OnRamp’s Acceptable Use Policy, OnRamp may share personal data with governmental authorities and with the companies that provide Internet connectivity to OnRamp.  OnRamp may also disclose personal data where necessary to identify, contact, or bring legal action against someone who may be violating OnRamp’s Acceptable Use Policy or other user policies, to operate OnRamp’s services properly, or to protect OnRamp or its members.