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As a growing company, we are always looking for thoughtful, motivated professionals to join our team.

We are in search of passionate and motivated professionals that embody our company’s core values and will help take our business to the next level. Together, let’s have a great time providing customers with the best data center operations support and solutions possible.

Send your resume to resumes@onr.com


SALES EXECUTIVE | Austin, TX

Overview:

OnRamp is looking for experienced outbound Sales Executives. We are interested in working with self-starters who can drive multiple consultative sales cycles. The primary responsibilities of this role are to generate new sales for OnRamp through relationship building, networking, outbound calling, channel partners, and inbound sales leads. Qualified candidates must be results-oriented, have previous sales experience and familiarity with CRM software, exceptional communication skills, and the drive to generate new leads, of which outbound calling and networking will be a critical component. An in-depth understanding of enterprise servers and computing equipment and/or Data Center operations is important, as well as a demonstrated desire and ability to quickly learn OnRamp Data Center services and solutions.

OnRamp is a leading provider of Colocation, Managed Hosting, Private Cloud computing and Disaster Recovery services. More than just a data center company built on redundant, best-in-class equipment and advanced security, OnRamp is focused on providing Full7Layer support from experienced engineers, with knowledge all the way up through the application layer. At OnRamp we pride ourselves on the depth and breadth of our capabilities, our reputation for providing world-class solutions, and our exceptional customer service.

OnRamp is a fast growing company, and this position will provide ample opportunity to grow, be challenged, and have an impact as the company grows. OnRamp is also a true Austin-based company and employees enjoy flexible work hours, health benefits, and what we think is a fantastic environment.

Job Responsibilities:

  • Generate new sales leads through active prospecting
  • Network within and beyond the Austin community at industry events, trade exhibits, and other group meetings to drive awareness of OnRamp
  • Develop and manage potential customer relationships early in the sales cycle
  • Execute against pre-determined goals for outbound activities per week
  • Manage OnRamp’s ongoing channel partner relationships to drive new business
  • Serve as primary contact and advocate for potential customers while partnering with OnRamp Engineering staff as part of consultative sales process
  • Meet or exceed monthly sales quota for new business activity
  • Track and report all sales activity on a weekly basis
  • Maintain all customer and new business prospect information in CRM database
  • Work closely with marketing/sales director to understand requirements and quotas

Requirements:

  • 3–5 years of proven success in outbound sales roles in Data Center services or a related technology industry
  • Genuine enthusiasm for developing sales and delivering superior customer service
  • Strong background in technology and/or demonstrated desire and ability to learn the fundamentals of data center technology
  • Exceptional communication skills (phone, email, face-to-face) with the ability to drive consultative sales cycles
  • Willingness to work as part of a team and independently
  • Willingness to go above and beyond the “regular” or pre-defined job description and work hours
  • In-depth understanding of Microsoft Office applications and CRM software
  • Bachelor’s degree required

Definition of Success in First Six Months:

  • Clearly articulated understanding of OnRamp’s services and value proposition
  • Initial establishment within the community of potential buyers of OnRamp’s services
  • Demonstrated potential to regularly achieve required monthly sales quotas
  • Strong relationships built throughout the organization

Network Engineer | Austin, TX

Overview:

Onramp is looking for a full-time Network Engineer with proven experience in Cisco routers and switches, server class equipment, and Windows and Linux operating systems. This individual will be responsible for all aspects of systems administration including networks, applications, and databases.

Onramp is a leading provider of colocation, managed hosting, private cloud computing and disaster recovery services. Onramp is a fast growing company, which presents lots of opportunities for professional growth. Onramp is a true Austin-based company and employees enjoy flexible work hours, a comprehensive benefits package, and a fantastic environment.

Job Responsibilities:

  • Provide initial configurations and technical support for Cisco switches and routers, firewalls (Cisco ASAs, PIX, CSS), OSPF and BGP routing, layer 2 switching.
  • Provide systems administration for Onramp customers, which may include providing assistance with network implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized system procedures.
  • Perform systems security administration functions, including monitoring and managing system resources, performing systems backups and recovery procedures, performing or assisting in troubleshooting and diagnosing production problems, and maintaining network security.
  • This engineer will also work with private cloud customers, utilizing virtualization tools and SAN environments.
  • For customer satisfaction, the candidate will be expected to provide timely and accurate communication of issue status and resolution to the customer and accurately and professionally document all communication with the customer.
  • Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies.

Requirements:

  • A minimum of 3-5 years of network engineering experience, including knowledge of TCP/IP Internetworking and experience deploying and managing Cisco firewalls.
    • Clear understanding of HP and Cisco hardware configuration and maintenance
  • A minimum of 1-3 years of systems administration experience
  • Ability to respond quickly in emergency situations and persistence to work until the issue is resolved
  • Ability to be part of an on-call rotation schedule with other network engineers.
  • Communication skills (face-to-face, phone, and email) with the ability to provide support to customers and work with Onramp engineers and staff
  • Passion for customer care with exceptional follow up and issue ownership skills.
  • Willingness to work independently and with a team
  • Bachelor’s degree preferred

DATACENTER TECHNICIAN | Austin, TX & Raleigh, NC

Overview:

OnRamp is looking for a full-time Datacenter Technician who will be responsible for assisting customers that require technical assistance with Microsoft or Linux servers, monitoring the operation of the data center, and controlling physical access to the data center.

Job Responsibilities:

  • Directly responsible for answering customer inquiries in person, on the phone and electronically
  • Monitor data center and network and report problems to customers and network engineering staff in a timely manner
  • Manage physical security of the data center authentication/authorization of guests and visitors
  • Other duties as assigned by the Network Engineers or management team
  • For customer satisfaction, the candidate will be expected to provide timely and accurate communication of issue status and resolution to the customer
  • Accurately and professionally document all communication with the customer
  • Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies

Requirements:

  • A minimum of 1-3 years of technical support experience with:
    • TCP/IP Internetworking
    • Telecommunications troubleshooting
    • Technical support for Microsoft Servers and Clients
    • Technical support for Microsoft applications including Exchange, SQL Server, etc.
    • Technical support for Linux operating systems for servers
    • HP and Cisco hardware configuration and maintenance
  • Communication skills (face-to-face, phone, and email) with the ability to provide support to customers and work with Onramp engineers and staff
  • Ability to respond quickly in emergency situations and persistence to work until the issue is resolved

Send your resume to resumes@onr.com